Before you book: turn a programme brochure into a practical checklist
Compare the daily schedule, professional support, inclusions and booking terms of a health stay. A practical checklist from Longinova.
A programme brochure gives you a starting point. Before making a booking, turn its descriptions into questions about what your own stay would involve. Keep the answers together so you can compare providers on the same basis.
Start with a sample day
Ask the centre to outline a typical day for the programme you are considering. Which appointments are scheduled? Which activities are optional? How much time is left free? A list of facilities does not tell you which services your booking includes.
Establish who does what
Clarify who welcomes you, who discusses the programme with you and who you can contact if you need an adjustment. If the stay includes clinical services, ask the provider to explain the relevant professional roles and the process for assessing suitability.
Make the price comparable
Request a written breakdown for your intended dates and room type. Check accommodation, meals, consultations and programme activities separately. Ask about transfers, local charges, single occupancy and optional extras. An indicative starting price is not a final quote.
Ask about your practical requirements
Discuss accessibility, language, dietary requirements and the journey to the centre. Mention the support you need to participate comfortably. Questions about treatment suitability should be directed to qualified healthcare professionals rather than answered from a brochure.
Read the conditions before paying
Check the deposit, payment dates and cancellation terms. Ask what happens if the proposed programme changes or the provider determines that it is unsuitable. Keep the written response with your booking documents.
Clarify the end of the stay
Find out whether a closing discussion, written summary or follow-up is included. If follow-up is available, ask who provides it, when it happens and whether it has an additional cost.
Use the questions on our programme page to organise the comparison. If you would like help narrowing the choice, explore Longinova services.